iPhone XS, 64GB, Silver - Unlocked (Renewed)

Let me tell you about this iPhone it is fast, it is beautiful, the touchscreen is amazing. Let me get you started on the camera quality of the beautiful pictures! It is so Durable and the condition of this Phone Is perfect!

Awesome, wasn’t charged but to be expected. Turned on a was easy to set up!

phones physical appearance is in perfect condition! no scratches or marks and we were able to add our service provider metro easy. battery health is at 77% which would be the ONLY downside but we will upgrade later on. overall the phone is literally perfect. I purchased the “good” condition and there’s absolutely nothing wrong with it! get it bc its soo affordable 😝

Phone is a refurb. Battery may be changed out, if it was used up previously, kind of a crap-shoot. But, if you have destroyed yours, this is a good and cheap replacement.

I received the phone within 2 days of ordering. The packaging was fine and initially it appeared to be in great condition. However, I checked the battery health on the first day which stated “Important Battery Message: Your battery’s health is significantly degraded.” The Maximum Capacity for the battery was 78%. No problem, I thought, because one of the reason’s I bought from Amazon is that the phone was advertised “to have a battery which exceeds 80% capacity relative to new” and was “Guaranteed by Amazon” to be “eligible for replacement or refund within 90 days of receipt if you are not satisfied. “ Well clearly, I was not satisfied to receive a phone with a significantly degraded battery. So, I called Amazon Customer service to explain the problem and request a replacement. I did this on the same day I received the phone. The representative was helpful and told me he would send out a replacement immediately, and even upgrade the shipment method for no extra charge. He also told me, both in conversation and in writing to “use the box the replacement comes in to return the original.” That way, I would not be without a phone while waiting for the replacement to arrive. The day the replacement was scheduled to arrive and but had not, I called Amazon customer service back to inquire about the status. Much to my surprise, I was told the replacement phone order had been cancelled by the third-party seller because the original had not been returned. This irritated me for two reasons: (1) I had never been notified the replacement order had been cancelled—apparently, had I not called Amazon was simply going to drop the issue, and (2) I was specifically told by Amazon Customer Service that I did not need to return the original until the replacement was received. I told the agent this was unacceptable and wanted the replacement sent to me, as had been previously arranged. When it became clear that she would not be able to help me, I asked to speak with her manager. After providing her with my phone number, she said her manager would call me back. That phone call never happened. The following day I called Amazon customer service again, now the third time trying to get this issue resolved. I explained the steps I had taken thus far and was put on hold so the representative could verify if my replacement order “was legit.” When I asked what “legit” meant, she said she needed to verify if this was unusual activity on the account because it was a phone purchase. I told her that of course it was legit, as I had email documentation regarding the entire process! After being on hold, she came back and told me the replacement phone would be delivered within 5 days. She also said she would personally call me on that day to verify that it was received. I asked her to clarify that I would receive the replacement first, prior to sending the original back, according to the instructions I had previously received via email. She looked up that email and saw it said: “Please feel free to use the box the replacement comes in to return the original…” After reading that she placed me on hold again. After a minute or so, she came back on the line and asked if she could place me on hold for an additional few minutes. I asked why. She said she was trying to find out what went wrong with the first replacement order. When she came back on the line, she told me “to be on the safe side” I should return the original defective phone first to receive a replacement. I reiterated that this was unacceptable and that I had held up my end of the bargain and done exactly as Amazon had told me to do. I wanted the replacement sent first before I returned the defective phone. She said the email I received was in error and the person who sent it made a mistake—the defective phone would need to be returned before the replacement is shipped out. I told her that while I understand that people make mistakes, I did not think I should be penalized (i.e., be without a phone for at least 5 days) for a mistake that Amazon made. She apologized for the mistake but made it clear that I would not receive a replacement until the original was returned. I informed her I would be writing a negative review. To summarize: I was sent a defective phone, was given incorrect information about how to replace it, had the replacement order silently cancelled without being notified, and Amazon refused to follow through on the terms of their agreement. One star.

I recently got this phone, and I’ve been very pleased with it so far. The design is sleek and modern, with a premium glass back that feels solid and high-quality in the hand. The build quality is excellent, and the device still looks stylish and elegant. Performance has been smooth, handling everyday tasks, apps, and multitasking without any issues. The camera takes sharp and vibrant photos, and the battery life has been reliable throughout the day. Even though it’s not the newest model, it still delivers a great user experience. Overall, this is a dependable and well-built phone that offers great value for the price. I would definitely recommend it to anyone looking for a high-quality device without having to spend too much.

I bought this one from cell surfers since I know that refurbished quality can vary by seller. For the most part, it's amazing how well this phone holds up. I got it as a replacement for my 2020 SE that I cracked, since I don't want to do the screen replacement myself and patching that up as a spare and around the house phone made much more sense than having the repair done. Was not impressed with the packaging, but it managed to arrive in pristine condition nonetheless. Really, the only noticeable shortcomings to a new iPhone is in the speaker(But what are you doing listening to music through the phone speaker or anything else, for that matter?), and of course, cell reception because newer radio bands have been put into deployment. But considering this phone would be on my car set up 99% of the time, which has a modern 5G radio, that was not a concern at all. I saved about 800 bucks for something that does the purpose perfectly. It is a very sleek Phone. I like it better than some of Apple's modern designs.

I bought this phone back in December of 2019 and intentionally waited a few months to write a review to see how the phone behaved over time. Before buying the renewed iPhone XS off of Amazon, I had only bought brand new apple products from the Apple store. I would have never considered using an alternative site, until Apple raised it's prices on Apple Care. I have needed repairs on most of my Apple Products due to dropping my devices. I have no hate for Apple, but charging $250 for Apple care on phones is just not an option for me. I took a leap of faith and bought this version from Amazon. My XS came in the mail a few days later than expected (originally giving me the "oh-crap-I-just-got-scammed" feeling). Besides a few smudges which came off with some rubbing alcohol and the world's tiniest scratch--keep in mind, the renewed iPhones on amazon have to look like new from an arm's length away-- this phone is perfect. I genuinely have 0 complaints. The phone's battery has been consistent, I charge it for about 2-3 hours every 24-36 hours if I'm using the phone heavily throughout the day, and every 48 if not. It works flawlessly--it hasn't crashed, given me error messages, or refused to update (I've heard some horror stories about refurbished phones). Best of all, Amazon offers their own version of repair care for only $88.99 (comparable to Apple's old policy). Overall, if you're like me and you don't need the latest version of smartphones, but know you need an accident protection plan, then just get the Amazon renewed iPhones. It will save you hundreds of dollars and is absolutely worth it!

It took a while to arrive to my house but overall the phone is super clean, fast and worth the money. If you’re looking for something to do the job and also last a long time I really recommend this phone

Only been using the phone for a few days. Everything seems to work as expected. Battery capacity is 97% which is fantastic! Most reviews here are good with the odd bad one. There is a certain amount of luck ordering a refurb phone but at this price easily worth it. On top of that if you read some of the bad reviews its most likely a user problem. Because the phones are from Amazon returns should be no prob. Go ahead and order one. If you get a dud just do a return/replace. Odds are you'll be happy. Save some cash and the environment.

Very pleased with this iphone xs in 2025. Very good condition and a nice 100% battery health. Bought this phone predominantly for phone and text and keep in apple ecosystem. Use my other phone for photography., video etc..

So happy with my new phone, was in desperate need of a new one and after trawling Amazon for hours settled on this one and I’m very pleased I did it’s in amazing condition and everything works perfectly, highly recommend 👍

This phone is probably at least 3 years old?? and I bought it renewed, not new. It is still running as always and I will keep it as long as I can.